Casos de sucesso de clientes

A Premier New England University

"LANDesk® Management Suite is one of those few products that actually live up to its billing. Our technical professionals are now able to provide faster and more efficient customer service, which has freed them up to concentrate on more in-depth and time consuming projects."

English

ABRO

"Most IT support teams are either standing still or engaged in fire fighting. But LANDesk® Management Suite allows ABRO to concentrate on moving forward."

English

Adecco

“Instead of running manual scripts to update our front-office application, we now prepare the updates on the distribution servers and just send them out. It used to take five or six hours, and now it takes 20 minutes for the entire operation.”

AFA

“With such a tool at hand, we haven’t had to increase the number of IT personnel nor have we had to reduce service levels for the other departments within the organization.”

English

Daiwa Securities SMBC Europe Limited

"LANDesk® Management Suite had all the features we needed and more, and suited the scale of our European operation. Just as importantly, it was genuinely easy to use-a real advantage for us, as this was our first experience with this kind of tool."

English

DFDS Seaways

"If we had needed to send an engineer to check each one, it would have been very expensive and time-consuming, as many of our PCs are scattered throughout Europe. The LANDesk® Software solution was invaluable because it allowed us to update or replace systems very quickly in order to begin our major migration programme. The ability of LANDesk® Management Suite to provide remote control at sea was obviously a very attractive benefit for us."

English
Danish

Exempla Healthcare

"I believe that LANDesk Management Suite and LANDesk Patch Manager are the best products for allowing an enterprise environment to save money, time, labor, and effort in managing desktops."

English

Farm Credit Services of America

“I’d estimate that LANDesk® remote control has reduced the amount of time it takes for us to resolve network issues by 75 percent, and has reduced the number of times tech support has to visit PCs by 90 percent.”

English

Fortune 500 Provider of Transportation and Logistics

When we looked at what our needs truly were, we realized that we needed more than just a short term fix, we needed a comprehensive solution that would meet our long term business needs, and that meant LANDesk.

English

Frederiksberg Kommune

“My daily work has become much easier using LANDesk® [Management Suite]. We give our users faster and more efficient service, and we can easily update and patch computers using LANDesk® software distribution tools.”

English
Danish

Frostburg State University

"LANDesk Management Suite allows us to connect to an end user and see the error they’re experiencing or explain something they don’t understand. They say ‘a picture’s worth a thousand words,’ and that definitely rings true in the technical world. I believe having LANDesk Management Suite greatly reduces the time it would otherwise take to diagnose and understand a technical problem."

English

Gide Loyrette Nouel

"The remote management function has become essential to our operation, in particular our ability to deliver high quality service. We could no longer manage without it."

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French

Heineken France

"Not only did LANDesk Management Suite meet our immediate needs, it also allowed us to automate all our IT projects, creating more cost efficiencies and further improving the service we offer to users."

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French

Honeywell EMEA

"We are seeing a huge reduction in the amount of traveling time for local technicians. The cluster in Brussels, Belgium, supports five smaller sites as well as the European headquarters. Before we deployed LANDesk® Management Suite, an engineer would visit each site for a full day each week. Now, on average, an engineer visits once every four weeks. Brussels is handling all other problems remotely."

English

Houston County School System

“Since implementing LANDesk® Management Suite, we’ve been able to do a lot more work in a shorter period of time and our relationship with our internal customers has been much better. I have to credit LANDesk Management Suite for what it tells us and how it lets us do our job better.”

English

Hughes Supply, Inc.

"Since implementing LANDesk, we have reduced costs, saved time, enabled our IT staff to focus on more proactive and strategic IT projects, and have significantly reduced the need for remote users to have to install any applications on their own."

English

InterContinental Hotels Group

“The LANDesk® solution as a whole has saved us considerable time and money. It’s a multi-faceted tool that pulls together all the different components of managing an IT environment from one central location, simplifying our overall management of the network.”

English

Lane County, Oregon

"We realized our ROI on the initial investment in the first 90 days. Last year, LANDesk Management Suite saved the County $175,000 on software distribution; and the savings from the remote control feature alone are around $110,000. That’s $285,000 total savings from LANDesk!"

English

LEITNER AG

"The LANDesk Software solution not only offered all the functionality we needed, it also required less training than competitive products, so it was by far the most cost-effective option. Also, it's important to us to have a wide range of supported languages. The management tool can also be installed in English and German, which is very pleasing."

English

LSSI- Riverside County Library

"...with LANDesk, we'll get at least a 20-to-1 reduction in the time needed to complete day-to-day tasks."

English

Merck KGaA

"Thanks to the LANDesk Software solution, new hardware or software details are entered on to the system without delay. We find this an enormous benefit when solving problems remotely. The support team can not only view users' PC screens, but also check the current configuration of each computer. This makes it easier to identify the cause of the problem — whether it's a newly installed component or a recent software upgrade, for example. We're saving a great deal of time as a result of this capability"

English
German

Miami Herald

"Because not all our employees have computers, some have more than one, and many share computers, it did not make sense for us to make licensing decisions based on head counts. We needed a product that would give us real numbers and LANDesk Management Suite has helped us remain compliant on our software. Another benefit of an accurate workstation count is that now we have a tool to prevent us from buying unnecessary licenses."

English

Middlesex Community College

"LANDesk Management Suite has helped us free up our personnel. By placing our second-tier people in a more proactive role, we’ve reduced calls to the help desk by avoiding problems before they surface. This makes for a happier user population."

English

National Air Traffic Services, UK

"A group of PC-based systems that support the ATC role of 'Traffic Management' has seen rapid expansion within National Air Traffic Services* (NATS) over the past five years. LANDesk® Management Suite has proved a valuable asset, not only in maintaining high levels of cost-effective support at regional ATC centres, but also during test and integration activities at the new facility at Swanwick in Hampshire."

English

Newport Local Education Authority

“The security aspect of the Suite has successfully enabled us to lower the support staff to supported PC ratio, enabling essential time and cost savings to be made.”

English

North Penn School District

"Our inventories used to be out of date as soon as we completed them. With LDMS, the inventory is automatically updated daily. The cost savings of that feature alone have saved us thousands of dollars. We are able to manage our licenses better and compliance is no longer an issue."

English

O Boticário

"A implementação de aplicativos ou atualizações em todas as nossas lojas no Brasil afora costumava ser um processo caro e demorado, com prazos de até 90 dias. Com o recurso de distribuição de software da LANDesk podemos passar novos aplicativos e atualizações para cada computador de nossas 2.400 lojas em um só dia."

Portuguese

Raymond James Financial

"Since the first of this year, we have distributed more than 53,000 software packages. And as of August, I estimate that LANDesk Management Suite's software distribution and remote control features alone have saved our organization $1.167 million! Anytime you can show that the Information Technology Department is saving money rather than simply being overhead, it's a good thing."

English

Solihull Metropolitan Borough Council

"LANDesk® Management Suite has helped us to make more productive use of our time, and service an increasing number of users without additional support staff. We couldn't manage without it now."

English

Southwire Company

“There was no way we could visit all the PCs at all the different locations to keep them up-to-date and protected against viruses and worms. We compared almost every competing package out there and LANDesk® Management Suite is by far the best. It has given us the ability to keep our patches current, which we could never do before.”

English

University Hospital Birmingham

"Without LANDesk Management Suite, we couldn't have achieved (our upgrade). Well, perhaps we could have achieved it, but we'd probably still be working on it now!"

English

University Of Pennsylvania Health System

"We used contractors who took the machine out of the box, installed it on the desk, logged in, and added the machine to an active directory domain connected to LANDesk Management Suite’s application policy management feature. The contractor just put the workstation on the desk, installed it and walked away - he didn’t need to spend a lot of time there or have any specialized skills. Installation by hand would easily have taken a couple of months to do; that project was finished in about two-and-a-half weeks."

English

University of Venice

"LANDesk has given our IT department the ability to simplify, optimize and speed up our use of resources in the management of our administrative informational tools."

Italian

Valeo

"If you have more than 60 computers on a network, a tool such as the LANDesk® Software solution becomes indispensable. LANDesk® Management Suite plays a significant role in helping us to meet the ambitious targets laid down in our Service Level Agreements with users."

English
French

Virginia Commonwealth University

"We use it to troubleshoot problems remotely, tally the inventory data and upgrade applications. It's saved us so much time because we can help people on the phone while doing something else like scanning a system for viruses. In the half hour it would have taken a technician to walk to someone's office, we've already completed 10 or more fixes over the phone."

English