Whitbread PLC
 “One of the main reasons we chose the LANDesk® Service Desk solution was because of the intuitive interface. Now we not only have a suite of reports telling us what we need to know, they are presented visually so I can see straight away where the trouble spots are. We can delve into what’s going on and predict what might go wrong in the future.”
- Doug Baker
Head of OutletsSystems at Whitbread PLC
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Northern Illinois University
 “We’re confident that Service Desk and Active Knowledge are going to make a tremendous difference in the department.”
- Sabrina Hammond
Assistant Director of Customer Support Services
Northern Illinois University
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Family Health International
 “Through the implementation of the LANDesk® suites our IT organization has been able to implement a processoriented ITIL framework that has allowed us to be better organized, more profi cient, and more successful so we can better support and drive forward the business.”
- Marc White
Director of IT Operations
Family Health International
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