Support Home

CONTACT SUPPORT

Contact LANDesk to get customer and technical support help or check on the status of an existing issue.

By phone

• In North America (toll-free): 1-800-581-4553 (available 8:00 a.m.–8:00 p.m. Eastern Time)
• In Europe, Middle East and Africa: +44 (0) 1189 026230
• In Latin America: 1-801-208-1783
• In Asia Pacific: 1-801-208-1785

Through the Self-Service Portal

Allows LANDesk® support agreement holders to open a case, check the status of a case, comment on cases, open a live chat session and contact support by e-mail. Visit the self-service portal.

FIND ANSWERS AND INFORMATION

Through the LANDesk® Knowledge Base

A comprehensive collection of searchable articles, answers and solutions straight from LANDesk engineers. Visit the knowledge base.

Through LANDesk® Forums

General and specific discussions about LANDesk products® and services. Join an existing discussion or start your own. Join a discussion now.

Product Availability, Support & Backward Compatibility

LANDesk® products are regularly updated to meet the needs of rapidly changing IT environments. And to give you the best support possible, LANDesk supports and maintains previous releases for a time before retiring them. Learn more about product availability, support and backward compatibility.

LANDesk Support Answers Your Frequently Asked Questions

Join LANDesk senior support engineers each month as they guide you through frequently asked questions and the different support options available to you. Listen to past Webinars now. If you’re a LANDesk customer, watch your inbox for in invitation to register for the next upcoming monthly Webinar.